Guiding Children's Behaviour in the Library

Western Downs Libraries love having children and young people visit the library. We actively encourage free,
frequent, wide and creative use of our services and spaces. Please note, as a parent or guardian, you are responsible
for both the welfare and behaviour of your child when they are using library services.

Unattended Children:

We want your children to be safe, and we need your help! Please make sure you supervise your child(ren) at all
times while in the library. If we see a child looking lost and lonely, we will ask you to supervise them. If you do not do
so, please be aware you may be asked to leave the library.

Western Downs Libraries encourages fostering independence for young people using the library. If children or young
people are left unattended at closing time, library staff will attempt to contact parents or guardians of unattended
children for a period of 15 minutes after the library has closed. If library staff cannot reach you, our next step is to
contact the Queensland Police Service.

Inappropriate Behaviour:

The library is a shared space; as such, children and young adults must be mindful of their actions when using the
library.

• Please consider other library users and staff, use your 'inside voice' during conversation, and refrain from
  playing loud or disruptive music.
• To avoid injuring yourself or others, we request that you do not run, jump, climb or swing while in the
  library.
• Our resources (including books, computers, furniture, equipment, and gaming consoles) are for everyone to
  share, please make sure you leave them the way that you found them.
• Inappropriate or disruptive use of the Internet, computers and/or mobile phones will not be tolerated.

Our library community works best when everyone is kind, considerate, well-mannered and polite to one another. If
any of the above expectations are not followed, library staff may request acceptable conduct.

When a child or young person has violated these expectations, the library reserves the right to inform the parent or
guardian of the issue and request that they attend to the child and/or ensure the cessation of the inappropriate
behaviour. Should this behaviour continue, more serious consequences, such as temporary or permanent exclusion
from the premises, or contacting the Queensland Police Service, may be required.

Help us to make sure everyone has fun and remains safe in the library. Your children are precious to us - please keep
a close eye on them.

Public Access Computers

All library branches have computers available for public use including broadband internet access.

Usage of library computers is free of charge and bookings may be required, depending on demand. Bookings can be made online, in person at the enquiries desk, by phoning your local branch on 1300COUNCIL, or via email to library@wdrc.qld.gov.au.

• Customers may book one session a day, up to one hour in duration.
• Customers are advised that while our library service doesn’t use an internet filter (in accordance with best practice guidelines for Freedom of Information), we do reserve the right to view web histories if inappropriate usage is suspected. Breach of conditions of use will result in restriction or termination of access.
• Youth using computers and the internet are not supervised at any time by library staff. It is the responsibility of parents and carers to ensure adequate supervision.

WiFi

Free WiFi internet is available at all nine branches of Western Downs Libraries.

Bring your phone, tablet, laptop, or ebook reader, and connect to our internet wirelessly.

Ask your local librarian today about getting a WiFi session password.

• Customers are advised that while our library service doesn’t use an internet filter (in accordance with best practice guidelines for Freedom of Information), we do reserve the right to view web histories if inappropriate usage is suspected. Breach of conditions of use will result in restriction or termination of access.
• Youth using computers and the internet are not supervised at any time by library staff, it is the responsibility of parents and carers to ensure adequate supervision.

Print / Copy / Scan / Fax

Self-serve multi-function printers are available at all branch libraries.

Copyright

Prior to using the public access computers, printing or copying, please ensure you understand your responsibilities and liabilities under the Copyright Act 1968.

Privacy

Be advised that personal information collected by Western Downs Libraries will be used in accordance with the Library Act 2010 (rp). The personal information collected will be used for the purpose of providing membership access to Library Resources and Services. Your personal information will only be accessed by persons authorised to do so. Your personal information will not be given to any other person or agency unless compelled by law. Your personal information is handled in accordance with the Information Privacy Act 2009.